Glossary
Letter Q
Qualification
The process of evaluating whether a lead has the need, authority, budget, and intent to move forward in the sales cycle.
Qualified lead
A lead that has been vetted through criteria such as fit, interest, and readiness to engage with sales.
Qualify
To determine whether a lead meets the criteria (fit, intent, authority, need, timeline) to move forward in the sales funnel.
Qualifying (sales process)
The structured step in the sales cycle where reps assess prospect viability through discovery questions and evaluation frameworks.
Qualifying question
A targeted question designed to uncover a prospect’s needs, budget, authority, urgency, or decision process.
Qualitative
Data or insights based on non-numerical information such as opinions, motivations, or behaviors.
Qualitative forecasting methods
Forecasting approaches based on expert judgment or market research rather than mathematical models.
Qualitative performance criteria
Subjective evaluation standards such as teamwork, communication, or leadership behavior.
Qualitative research
Research methods (e.g., interviews, focus groups) used to understand deeper motivations, perceptions, and attitudes.
Quality assurance
Processes ensuring that products, services, or outputs meet defined standards of quality and consistency.
Quality metrics
Measurements evaluating accuracy, reliability, or completeness of data, service, or process outputs.
Quantitative
Data or analysis expressed in numerical form.
Quantitative performance standards
Objective metrics such as revenue, conversion rate, or activity volume used to evaluate performance.
Quarterly business review (QBR)
A structured meeting between vendor and customer to evaluate performance, goals, and opportunities every quarter.
Quota
The revenue or activity target assigned to a salesperson or team over a set period.
Quota adjustments
Changes made to sales quotas due to territory shifts, leaves, or strategic updates.
Quota allocation
The process of distributing sales targets across teams, regions, or individuals.
Quota attainment
The percentage of quota a salesperson or team has achieved.
Quota bands
Ranges of quota levels used to segment reps for compensation or performance benchmarking.
Quota corrections
Modifications applied to previously set quotas, often due to administrative or data issues.
Quota setting
The process of establishing sales targets based on factors such as market potential and historical data.
Quote to cash (Q2C)
The end-to-end business process from generating quotes to collecting payment.