Glossario

Lettera Q

Qualification

The process of evaluating whether a lead has the need, authority, budget, and intent to move forward in the sales cycle.

Qualified lead

A lead that has been vetted through criteria such as fit, interest, and readiness to engage with sales.

Qualify

To determine whether a lead meets the criteria (fit, intent, authority, need, timeline) to move forward in the sales funnel.

Qualifying (sales process)

The structured step in the sales cycle where reps assess prospect viability through discovery questions and evaluation frameworks.

Qualifying question

A targeted question designed to uncover a prospect’s needs, budget, authority, urgency, or decision process.

Qualitative

Data or insights based on non-numerical information such as opinions, motivations, or behaviors.

Qualitative forecasting methods

Forecasting approaches based on expert judgment or market research rather than mathematical models.

Qualitative performance criteria

Subjective evaluation standards such as teamwork, communication, or leadership behavior.

Qualitative research

Research methods (e.g., interviews, focus groups) used to understand deeper motivations, perceptions, and attitudes.

Quality assurance

Processes ensuring that products, services, or outputs meet defined standards of quality and consistency.

Quality metrics

Measurements evaluating accuracy, reliability, or completeness of data, service, or process outputs.

Quantitative

Data or analysis expressed in numerical form.

Quantitative performance standards

Objective metrics such as revenue, conversion rate, or activity volume used to evaluate performance.

Quarterly business review (QBR)

A structured meeting between vendor and customer to evaluate performance, goals, and opportunities every quarter.

Quota

The revenue or activity target assigned to a salesperson or team over a set period.

Quota adjustments

Changes made to sales quotas due to territory shifts, leaves, or strategic updates.

Quota allocation

The process of distributing sales targets across teams, regions, or individuals.

Quota attainment

The percentage of quota a salesperson or team has achieved.

Quota bands

Ranges of quota levels used to segment reps for compensation or performance benchmarking.

Quota corrections

Modifications applied to previously set quotas, often due to administrative or data issues.

Quota setting

The process of establishing sales targets based on factors such as market potential and historical data.

Quote to cash (Q2C)

The end-to-end business process from generating quotes to collecting payment.